I can't get the complaint area of the American Airways Web site to work. So This is actually the only spot i can find to article my details in advance of mailing it for the cooperate Business.
I enjoy you're dealing with a merger and many workforce could possibly be fewer than thrilled, but this attitude shouldn't be evident for your buyers who are only calling for getting some help.
I have already been within the phone for 3 several hours wanting to take care of a problem where by my bag was break up open up and my belongings lacking.
I have already been around the telephone for 3 hours seeking to resolve a concern the place my bag was split open and my belongings lacking.
We'd like a published verification from American Airways to process our cruise insurance coverage assert. Stating the conditions of delays around the day we traveled to board our ship.
I've tried using, without achievements to achieve your shopper service Section. I misinterpret the flight time for your flight 3530 and need to change it. I attempted calling inside five minutes of reserving this flight but have experienced no response. I have not sent this message in advance of
The nine/fifteen/15, it'll choose a while being overlooked. Beginning with A further delay inside our flight, which theoretically would go away Orlando 19: 40h, and soon after several hours of hold off, yet again due to problems with the plane, the commander warned us that perhaps the plane would not acquire off due to attainable structural problem While using the luggage doorway from the plane as well as the door was opened to Anyone who needed to depart the airplane.
I have attempted calling and was on for quarter-hour only to be hung up on. I have despatched 2 emails without any reply… I like your airline but seeking to possess a adjust built so we don't reduce all of the the money we put in on our flight because we aren’t equipped to make it due to the fact my fiancés grandmother handed absent and we have to be here and will’t leave right now With all the funeral developing throughout our scheduled vacation. I have not been capable of get any where and currently being that I am a Vacation Agent, I recognize that for instances such as this, Despite having non-refundable tickets, the airlines can provide a credit history for partial or may perhaps even give credit score for the total amount for use on foreseeable future travel.
It’s interesting to me that it's got come to this avenue. I've completed quite a bit of exploration On the web to attempt to locate an Electronic mail Handle that will head over to the Company straight.
On January 25th I contacted American Airlines, as I checked out our reservations and recognized that my Daughter experienced us traveling all day long, So I termed to up quality our tickets to first class as I did not want to travel all day in mentor. I use lay make an effort to journey first class as I am guaranteed you may review check but I'm attempting to preserve my Miles as we have been organizing a significant household/graduation trip to Hawaii.
I had been hoping to acquire ticket for 15 year old son and couldn’t use website for he was deemed insignificant. I referred to as buyer service and he or she assisted me with airline order. I specially questioned if I required to cancel if I could in 24hours. This attendant reported Indeed. I found out four several hours afterwards the reason son would need to fly was cancelled. I referred to as back again to cancel the flight the attendant advised me I couldn’t cancel flight and it was a nonrefundable ticket. I instructed her problem as stated above she mentioned she couldn’t do nearly anything. I asked to get a supervisor, I got one and discussed the situation, she mentioned I couldn’t terminate it and obtain my money back she was incredibly rude and hung up on me. I identified as back to question for an additional supervisor and as I had been speaking to this supervisor she educated me that the last supervisor stated in her report I refused voucher. What at any time a voucher was I wasn't even absolutely sure. Then second supervisor explained to me what she believed. Therefore the flight wasn’t cancelled considering that she said to wait a few times before I make my last decision and he or she would wave modifying price to take action And that i shouldn’t have any problems.
I would want to make this report back to you. I was stunned which i was not able to create a report by mobile phone. Sallianne Dale
Me and my spouse had to encounter a routine maintenance difficulty within the airport, flying from JFK to MIA (AA2299),because of which we had to alter the flight .Just after conveying the issue for the crimson jacket AA personnel, the flight was adjusted, and we were being certain to be seated within the top notch as we have been designed to on the initial flight (my spouse is greatly Expecting).
Trying to alter a reservation day for the final 3 days/nights. Every single agent We have now gotten has possibly transferred us out of our phone generating A further several hours hold out or has hung up on our phone.